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Salesforce Administrator Certification Course Training Online

Our online Salesforce admin certification training is created to help you understand different ways to administer as well as configure Salesforce and develop applications using Force.com. You will also be trained to master the concepts of being a Salesforce administrator as well as Platform App Builder and clear the DEV 401 and ADM 201 online certification exams in the first attempt.

Why the Salesforce online course?

Good Salesforce administrators are equally difficult to find as Salesforce developers. As per Salesforce training course statistics-

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    Nearly 200,000 companies globally use Salesforce platform

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    A Salesforce architect and developer has the highest average salary amongst its peers

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    There has been a considerable increase in Salesforce jobs since 2016

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    As per Payscale.com, Salesforce professionals draw anywhere between $60k to $130k annually

Instructor-led live online classes

6JAN Sat - Sun ( 5 Weeks ) 09:30 AM - 12:30 PM ( EST ) $400 $300 image
8 JAN Mon - Thu ( 4 Weeks ) 08:30 PM - 10:30 PM ( EST ) $400 $300 image
6JAN Sat - Sun ( 5 Weeks ) 08:30 PM - 11:30 PM ( IST ) 26144.00 rs 19608.00 rs image
9 JAN Tue - Fri ( 4 Weeks ) 07:00 AM - 09:00 AM ( IST ) 26144.00 rs 19608.00 rs image
Can't find convenient schedule? Let us know

Course Features

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    The module features live classes that are led by expert trainers and are divided into- Weekends- 3 hour sessions | Weekdays- 2 hour sessions

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    Live project based on any of the chosen cases that involve implementation of various AWS services.

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    You must complete practical assignments, given at the end of every class, with submissions taking place in the next class. This will help you become a better developer.

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    Access for lifetime

    By enrolling in this class, you get lifetime access of all WebEx seminars and classes. Presentations and class recordings can be viewed online from WebEx without any trouble.

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    24*7 Support

    You will get round-the-clock expert support to help you with any technical queries that may arise during the course.

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    You will work on a project at the end of the module in order to get the requisite specialized certification


  • Salesforce Admin Training

    The online Salesforce Admin certification and training is aimed at making you an expert in all areas of this particular ecosystem. Salesforce online training and certification also gives a huge bump to your career, making you grow in your field. This training is aimed at preparing you for Salesforce Certification both SDFC Admin 201 as well as App Builder Certification.

  • Salesforce Online Course Objectives:

    At the end of this online course we can confidently say that you will become experts in-

    • Differentiating the core of Salesforce
    • Comprehending the data model and security model easily
    • Define business process automation options
    • Master Service and Sales cloud modules
    • Describe Salesforce A, Salesforce 1, Social features as well as Chatter
    • Explain REST APIs and SOAP, etc.
  • Who should invest in Salesforce certification?

    Any professional who is interested cloud computing and CRM is the ideal candidate to undertake Salesforce developer certification and training. However, this is not limited to only such individuals.

    • Functional consultants
    • Seibel and CRM professional
    • Lateral developers who have previously worked with C#, Mainframe and Java platforms
    • Fresher’s looking for a career path in cloud computing
  • Prerequisites for the Salesforce Admin training course:

    There are no specific requirements for the Salesforce online training course, however, it would be an added advantage if the individual has knowledge as a developer or administrator or a functional consultant.


  • System requirements

    You need to have the following to undertake Salesforce classes-

    • At least 2GB RAM PC
    • Latest version of browser & internet
    • Recommended MAC or Windows OS
    • Basic Office tools and adobe reader will come handy, if possible
  • Salesforce developer training practicals:

    You will be allowed to create a free SFDC development environment on Cloud for a lifetime. You will alternately be given few tools to be installed, which comprise of very little percentage of the total course module.

  • Salesforce administrator training case studies:

    At the end of the course you will be executing a few case studies that comprise of the following.

    Goal: Create an app for Event Management. It should ideally take care of registrations, cancellations, confirmations, speakers, catering, and other related stuff.

    Users of the system:

    • Event management team
    • Event manager and coordinators
    • Attendees
    • Public
    • Speakers


    • A home page that has all event details listed
    • All event related details such as – date, time, venue, speakers, associates, type of event, subject / theme of the event, and pictures
    • Option to have attendees self-register by providing all their personal details like name, email, phone number, as well as a specific area of interest
    • Informing attendees over email about the event
    • Confirming attendees registration after they receive the payment from the attendees
    • Payment screen to capture the payments made
    • Display all speakers on the home page by providing names at least
    • Event team should have the flexibility to edit event details like upgrades or cancellations, in case of an emergency
    • All / any cancellations will require the manager’s approval
    • To be able to add speaker details along with name and details as well as map speakers for the event
    • Event manager should be able to view the following reports without a glitch:
    • Cancelled events with speaker information
    • Completed events with speaker information
    • All speaker details
    • Cancellations approvals
    • Attendee details such as cancellation and confirmation

    You can also add a feedback column as well as a rating box for attendees to fill in, if they want.


  • Introduction to CRM

    • Why CRM?
    • Introduction to Cloud Computing & Salesforce.com
    • Cloud Computing
    • What is (SAAS)?
    • What is (PAAS)?
    • What is (IAAS)?
  • What is Salesforce.com?

    • Salesforce.com CRM Editions
    • Salesforce Architecture – Cloud Computing is a Better Model Multi-tenant
    • Salesforce Editions / Pricing
  • Database Introduction:

    • Database Model - Object Creation
    • Salesforce Building Blocks
    • Standard Objects
    • Create custom Objects
    • CRM functionality in Salesforce and use of standard objects
    • Custom Objects Vs. Standard Objects
    • Create custom Fields
    • Create custom Tabs
  • Types of Tab

    • Standard Objects – Account, Contacts, Leads, Campaigns, Opportunities etc.,
    • Custom object Tabs
    • Web Tabs
    • Visual force Tabs
  • Custom Application

    • Limitations
    • Field Creation and its Relationships a. Different Data types
    • Standard Data types :
    • 1. Text, Email, Number, Currency, URL, Text Area.

      2. Storage Limitations

    • Read only Data types:
    • 1. Auto Number, Formula and Rollup summary

      2. Rollup summary Operations

      3. Sum(), Min(), Max() and Count

  • Relational Data types:

    • Lookup Vs. Master - Detail Relationship
    • Limitations
    • Required, External Id, Default Value and Unique fields
  • Salesforce Application elements

    Home Page, Tabs, Tab Home Pages, Detail Page, Side Bar, Apps, Record

  • Page Layouts

    • Defining Page layouts
    • Field order changes
    • Adding custom buttons and links
    • Adding custom buttons and links
    • Adding related list
  • Record Types

    • To create and maintain record types for your organization.
    • Display different page layouts and picklist values based on record types.
    • Uses of Record Types
  • Field Dependencies

    • Controlling field/Dependent field?
    • Making dependent pick list fields
    • Limitations
  • Validation Rules

    • Defining Salesforce Data Validation
    • Creating Custom Validation Rules
    • Validation Vs. Trigger
  • Workflow rules

    • Define workflow
    • Create Email template
    • Set up workflow rules
    • Set up workflow actions
  • Workflow Approval process

    • Plan approvals using workflow
    • Use the approval wizard – standard vs. jump start
    • Create workflow approvals
  • Email Templates

    • Email Templates – Sending Single emails and Mass emails.
    • Types of Templates - HTML (Using Letter Head) , Custom HTML (without using letter head), Visual force Email Templates
  • Data Management

    • Import Wizard Vs Data Loader
    • Importing Overview
    • Exporting Overview
    • Import custom object records using the Data Loader
    • Use mass delete
    • Use storage
  • Personal Setup

    • Managing Personal Information
    • Password Reset
    • User Management Overview
    • Roles, Users, Profiles & Sharing
  • Users, Roles and Profiles

    • Creating Users
    • User Licenses Overview
    • Understanding Record Ownership and Access
    • Role Hierarchy
    • Profiles
  • Security

    • Managing the Users
    • Set Organization Wide Defaults (OWD)
    • Object-level Security
    • Field-level Security
    • Record-level Security
    • Sharing Rules
  • App Exchange

    • AppExchange Overview
    • Finding and Selecting an App
    • Installing an App
    • Finding a Developer
    • Finding a Consultant


  • What If I miss a class?

    With great options to choose from, you now never have to miss a class. You can easily opt-

    • To view the recorded session of the class available
    • Attend the missed class in any other on-going live batch
  • Will I Get Placement Assistance?

    As part of our commitment, we guarantee you the best training course program under the guidance of some of the most distinguished instructors. We will be there to guide you through your projects and in your hunt for a good job by training you in interviews, however, please understand we are not into job placements and cannot assist you directly with your search in this department. We surely help you in building a great resume as well as share the important questions that may be asked during an interview, post training.

  • Can I attend a demo session before enrolling for the course?

    You have the option of going through a sample class recording to get an insight into the course as well as the quality of instructors. We have a limited number of seats to maintain the standard of quality of the class; hence, participating in a live class without enrolment is not possible.

  • What is the quality of the training instructors?

    All instructors are subject matter experts and have been practicing in the IT industry for nearly 10 to 12 years. They are additionally trained by us to ensure the quality of standard and give you a wholesome learning experience.

  • Where do I contact for further queries?

    You can call us at



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